Shipping Policy

Shipping Policy

Thank you for choosing Sundara for your shopping needs. We strive to provide you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

Processing Time:

  • All orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after receiving payment and order confirmation. Please note that processing time may vary during peak seasons.

Shipping Rates and Methods:

  • We offer standard shipping. Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before completing your purchase.

Domestic Shipping:

  • We currently offer shipping within the United States.

International Shipping:

  • We also offer international shipping to select countries. International shipping times and rates vary depending on the destination. Customs duties and taxes may apply and are the responsibility of the customer.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by clicking on the provided link.

Delivery Issues:

  • Sundara is not responsible for lost, stolen, or delayed packages once they have been shipped. However, we will work closely with the shipping carrier to help resolve any issues that may arise.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delivery issues. Sundara is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Returns Due to Failed Delivery Attempts:

  • If a package is returned to us due to multiple failed delivery attempts or an incorrect address provided by the customer, additional shipping fees may apply for reshipment.

Contact Information:

  • If you have any questions or concerns about your order or our shipping policy, please contact our customer service team at info@Sundara.us.

Policy Changes:

  • Sundara reserves the right to update and modify this shipping policy at any time. Please check our website for the most current information.

By making a purchase with Sundara, you agree to and accept the terms outlined in this shipping policy.

Thank you for choosing Sundara! We appreciate your business.